San Gil

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location is great; staff very accomodating;

split conditionner was not heating as much as we would have appreciated due to the rain and cold weather at this time of the year .

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Hotel located within histoic city walls about 25 minute walk from the main historic centre and shopping centre. Very enjoyable stay, but food within the hotel seemed quite expensive.

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the rooms were large and comfortable. The location, though a little out of the center of town, is a great neighborhood and easily walkable to where ever one wants to go.

the beds are a bit hard

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breakfasts were good

it did not have as much character as we were led to believe from the photos and description - expected it to be older and moorish in style - the actuality was that only the front was in this style - the rest was modern and characterless

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The reception staff spoke English and were really helpful. The aircon system in my room was really good. The breakfast included in the price was great - loads of choice and available until 11am so I got a lie-in. I got a decent deal seeing as I booked on the day I needed the hotel - probably could have got cheaper if I'd booked in advance, but still happy with the deal I got.

I had a ground floor room, so there was a lot of noise outside my room. The 4th floor pool was freezing! (Not really a complaint though, because most hotels don't have a pool.)

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We could not sleep the whole night. The room was facing the corridor with top to bottom windows so you could hear everything outside. Definitely not a 4-star hotel.

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The welcome drink was a nice start, especially after the heat! The rooftop pool was lovely and peaceful, my room was really lovely and the reception staff were very helpful.

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We liked the internal courtyard although disappointed that the fountain was never in use during our stay. The room was well cleaned each day.

The bathroom whilst perfectly good made the room have a damp, musty smell which must have been due to inadequate ventilation. We had booked for dinner one evening but the staff had somehow overlooked the booking. There was no apology but a table was found. The staff were slow and the menu seemed uninviting so we eventually decided to eat elsewhere that night.

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room and decor/ surrou